Milestone 4: How to work across departments

The aim of this meeting was to understand the organisational structure in which we are embedded, to define the skills, competencies and mindsets that enable us to work more effectively across departments, and to explore strategies for effective collaboration and coordination of efforts across different departments and stakeholders within city councils and beyond.

The objectiveOn November 27-29, the participants of the programme met in Wroclaw, Poland, for the fourth step of the programme. The aim of the meeting was to understand the organisational structure in which we are embedded, to define the skills, competencies and mindsets that enable us to work more effectively across departments, and to explore strategies for effective collaboration and coordination of efforts across different departments and stakeholders within city councils and beyond.s for this workshop were:

  • to discuss the challenges that arise from working across departments and stakeholders in placemaking processes;
  • to examine successful examples of interdepartmental and interagency cooperation in placemaking;
  • to synthesise best practices for effective cross-departmental collaboration in the context of placemaking initiatives.

This workshop was structured around three main steps.

  1. First, we discussed the organisational cultures in which we are embedded and analysed the systemic, organisational and individual drivers that can facilitate transformative change.
  2. In the second part, each city carried out an analysis of its organisational structure and connections in placemaking projects in order to identify the existing partners that they encounter in the design, implementation and management phases of placemaking projects. During this step, participants were also asked to define the challenges and limitations of the linkages, as well as the characteristics that enhance and improve collaboration.
  3. In the final part of the workshop, we returned to the Placemaking Embeddedness Scale to understand what factors or actions can enable us to move up the scale within our organisation and make placemaking more systemic, and what policy-oriented solutions can support this transition.

In addition to the working sessions, we also explored the city of Wroclaw, focusing on the challenge of integrating cultures and communities on a large scale and adapting spaces, services and social programmes to such a huge challenge as the sudden reception of thousands of war displaced people. The case study of Wroclaw is an unprecedented case study for analysing such adaptation and the tools and measures that have been incorporated to make the newcomers feel at home. The site visits included visits to places that have been created in recent years to create spaces for dialogue, integration, collective support and community building, and certainly made us all reflect on Wroclaw’s outstanding and exceptionally warm response to such a difficult situation.

Have a look at the report and feel free to share it further!

Milestone 4: How to work across departments

The aim of the meeting was to understand the organisational structure in which we are embedded, to define the skills, competencies and mindsets that enable us to work more effectively across departments, and to explore strategies for effective collaboration and coordination of efforts across differe

SITE VISITS

During our visit to Wrocław, we witnessed how community life and social engagement shape the city’s transformation. At Barbara, we saw how this revived landmark has become a lively cultural and social meeting point, blending café life with creative exchange. Nearby, the Passage of Dialogue embodied openness and inclusion, a place where locals and newcomers meet, share experiences, and build understanding through community events and support programs.

In the District of Four Denominations, we felt the spirit of coexistence as representatives of different faiths cooperate to promote respect and cultural dialogue. The area’s shared cultural trail and joint initiatives are a living symbol of Wrocław’s multicultural identity. At Ruska 46, we found a vibrant hub of artists, NGOs, and activists working together, using creativity as a tool for collaboration and social change.

We were especially inspired by how the Christmas Market includes local artisans and social organisations, giving visibility to small, community-driven initiatives. At CAL Prądzyńskiego, we experienced a true neighbourhood centre. A space where residents, NGOs, and entrepreneurs come together for workshops, outdoor events, and collective projects that strengthen social ties.

Lastly, future plans for Plac Społeczny, Plac Trójkątny, and Leśnica Market Square reflect Wrocław’s commitment to people-centred design, creating inclusive public spaces that foster community, sustainability, and shared belonging.

NEWS AND UPDATES

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