In early 2016, with support from the Southwest Airlines Heart of the Community program, the Lugares P£blicos team set out to better understand the life of the Foro Lindbergh in Mexico City. Lugares Publicos and PPS used a range of creative engagement activities to gather information from people and to encourage them to offer ideas about how to improve and activate it. The team also immediately started testing new activities based on community members' ideas, keeping careful track of what was working well and what wasn't and analyzing how simultaneous activities supported or conflicted with each other.